Telephone helpline

This is comprised of a telephone number that the traveller may call between 9 am and 7 pm to obtain complementary information or to request help of any type that may be available en route at that time. This telephone number will be operated by employees or collaborators of the company, with sufficient knowledge of the route in question and who are capacitated to organise support for the traveller(s). In the case of requiring said support, the traveller will be responsible for the cost implied by organising such support (4X4 vehicle or taxi to pick up traveller(s), etc.)